Ok. Owner - Bosch Nexxt Essence Model WFMC 2100UC Washer and Dryer set.
Ultimately, I guess I'll chalk it up to new product design flaws as we purchased ours early in their coming on the market. There are always pains that go with that.
My complaints: The door gasket drain holes do not extend to the bottom of the trough in the gasket, allowing an amount of water to stand. Now that was just dumb.
I have hit the mold stains on the gasket with straight bleach, with no impressive result, so, what kind of mold is this?!!!! It laughs at chlorox!!! My complaint, and perhaps I missed a company response, as this problem became known why didn't I get some kind of notice and even a new gasket???
As far as detergent and amounts, drainage and build up; well, these things are basic to the function of a clothes washing machine. THEY SHOULD NOT BE ISSUES. No two households are going to use the same detergents, in the same amounts, and at the same frequency. If the machines can't handle that, they should not be on the market.
Leaving the door open to air dry the interior poses to many safety concerns. In fact, these front load doors should be lockable even when the machine is not in use. Some day, some where, someone's small child is going to wind up trapped in one. Talk about liability. Our youngest is 9 yrs. We worry about him still, and to a lesser degree our pets. The laundry room door has a lock on it, and we use it.
As far as the cleaning chemicals recommended. If I'm buying additional products to clean the machine, then I have to question the "efficiency" of the machine. Additionally, if the intended products for the machines are leaving residue and buildup, is it possible that these "cleaning products", WHICH ARE NOT INTENDED FOR WASHERS will do the same? Perhaps contaminating our clothing?
Oh well, my thoughts on some of the topics and suggestions offered here. I don't have any miracle cures to share. We do find days to leave the door open, but only when we are here. The lockabe door helps with that, but then thats another $15.00 to the total cost of ownership. I also do a hot wash with bleach. But honestly, none of these are effective for more than a day or two so, the manufacturers do have some work to do.
I am also having this same problem. I have to leave my door open all the time. Even then the smell doesn't go away. I have had mine for about a 1 1/2 years now. I went to where I bought it and they gave me some tablets to put through a cleaning cylce every now and then. It still smells so that doesn't work. I am also having a problem with dirt collecting somewhere and at least once a month it decides it is going to go all over my clothes that I am washing. I am so frustrated by this whole mess. I would not recommend this product to anyone.
Of all the people that have this problem, how many had this issue with the 'old fashioned' top loader?
Perhaps not the right place but seems 'cold and small load' used to do the same thing without such problems.
Back to one question. I've read through most of this post, and keep seeing John recommending Whirlout to clean the washer, he said it did a better job than Affresh in a training seminar.
My question is, did Affresh show any effective cleaning of residual buildup in the test machine at the seminar? My Bosch machine is about 5 years old, haven't had much of a mold problem (did have a slight problem at first before knowing to wipe out the rubber gasket and keep the door open, but have no mold problems since). I always had used liquid HE until recently I switched to HE powder after reading that powder *may* help with buildup in the machine/
I'm thinking about trying Affresh, for no particular reason except that my machine is 5 years old and think there must be some buildup of something. I've never had to have the machine serviced.
I rarely use liquid fabric softener or bleach (both bottles are over a year old). Occasionally use vinegar on towels. I don't run cold cycles, mostly"warm" (95 F), and two or three loads a week on hot (125 F) or temp boost (150F).
Washers use the same amount of water, regardless of temperature. Most liquid he detergents will work fine in colder water, as long as it's not below 60 degrees or so.
My Whirlpool Duet is a Mildew/Mold nighmare. I replaced the mold infested bellow and saw that the drum is covered in mold also. This thing is going out by the curb.