Has IN responded to anyone's complaints? I would be interested to know what they have to say.

according to 1 post I saw, they don't have power due to Sandy (dated 11/1)

We have very limited resources due to Hurricane Sandy and a power outage at our downtown headquarters in Manhattan. Please bear with us during this difficult time.

Wow, I can't imagine NY or any large city flooded and without power.  All of you have been hit; my respect to you for all you do, especially in these conditions.  Stay safe.

I agree with wiseelder, NYC has been hit with one of the worst disasters in the past 100 years. This is not hyperbole...in fact much of the destruction in NYC has barely been reported on by the major networks. I believe this is not the time to complain about services when so many people in NYC, including IN staff, are attempting to recover not only IN services but are struggling to live day to day. I hope everyone at Icenetworks is safe!

Don't be stupid!  I am living in NYC.  There are many New Yorkers who paid $40 and are really upset with IN's handling this year's event (not allowing us to see LIVE, delayed video, etc.)   Don't blame Sandy for sloppy jobs. 

I agree that I hope everyone is ok in NY and NJ. NE Regionals were on the 13th of October, 3 weeks before the hurricane. I would hope that IN isn't using that as an excuse just to cover up for not being on top of things.

Obviously you have not read my other posts or you would know that I have expressed similar sentiment about IN coverage of the Grand prix series and the videos release. "Don't be stupid"..how about show some diplomacy. I'm not saying that people do not have a right to express their dismay at IN, but show some sensitivity to what is occurring. And just because you live in NYC doesn't mean you have the right to assume stupidity on others. Different parts of NYC are being effected in different ways. One should give IN the benefit of the doubt here rather than assume they are trying to hoodwink us...there will be plenty of time to criticize IN in the future.

Could I ask you a question?  Why should I give IN the benefit of the doubt? 

I just don't want people to bring matters concerning Sandy so easily.

 

Our offices are in Chelsea Market. The building had no power until Friday night. We were not allowed back in the building until this morning.

Thanks everyone for your concern.