Don't be stupid! I am living in NYC. There are many New Yorkers who paid $40 and are really upset with IN's handling this year's event (not allowing us to see LIVE, delayed video, etc.) Don't blame Sandy for sloppy jobs.
Could I ask you a question? Why should I give IN the benefit of the doubt?
I just don't want people to bring matters concerning Sandy so easily.
Why should you give IN the benefit of the doubt, chieko? Because, in similar situations where you might appear to be hodwinking someone but weren't, you'd want the same from them. This is called common courtesy by some, compassion by some, the golden rule by many.
And have you ever been "taken" by IN in the past? If not, why not extend some trust right now?
I would like to conclude my remark by clarifying that I myself have never said “they are trying to hoodwink us". (Who used said "hoodwink" in this column?) That is the reason why I asked why one should give "the benefit of doubt" to IN in the first place. Is IN suspected of hoodwinking?
I admit that I have never been taken by IT. I have been misled by IT as many people have been. Sorry.
I don't know if it's fair to say that icenetwork has misled anyone.
But I will agree that icenetwork has not always had the best communication. It's gotten much better, it really has! Much better than the first season--I still rankle when I think of that first season when I called their helpline with a question about the broadcast, and got hold of someone at a help desk in INDIA! The lady, who spoke with a heavy accent that I had a hard time understanding, didn't understand what "ice dancing" and "singles" was, and kept asking me to explain. Arrgh!!
I would say that U.S. Figure Skating has also had problems with communication in the past, but it is getting better, too.
I have always said that most of the problems in the sport of figure skating, at the local level as well as the National and above levels, occur because of poor communication. I think a good rule is to repeat everything at least three (3) times, and try to re-phrase it each time, and/or present it in a different format each time (e.g., in paper print, online, and in audio or video). I think that the various social media, especially Twitter, is ideal for this type of communication--quick little messages that clarify what's going on. But for those of us who aren't involved with Twitter, the old-fashioned website must still be crystal clear, and the even older-fashioned magazine should be so easy to follow that a child can read it and understand.
I appreciate it greatly when icenetwork people take the time to review this forum and answer questions! It's my main way of communication with them! Thanks!