Amazon.co.uk    View BasketWish ListYour AccountHelp
Search     

Seller Connection Discussion Board

Back To Discussion List

 
Browse Seller Discussion, Help Boards & Seller Help
If you have many items to sell, why not upgrade to our Pro-merchant programme?
 General -  No information... 
 
From: LizzieB  3-Nov 17:30 
to: ALL  1 of 11 
 18919.1 

I can't bring up any information about this book: 0441017029 (ISBN 13: 9780441017027)

There appears to be 18 used copies for sale but I can't view them and I can't add mine to sell either.

It's being reprinted early next year I think, but surely we should still be able to view those that are for sale at the very least?

Liz

 
   Options Reply 
  

 
From: D.  3-Nov 18:39 
to: LizzieB  2 of 11 
 18919.2 in reply to 18919.1 

That has to be an error, though it's one I've never seen before.

Have you contacted Amazon to see if they'll fix it?

The only other alternatives are to create your own catalogue entry, or sell it elsewhere and deny Amazon the fees from your sale.

 
   Options Reply 
  

 
From: LizzieB  3-Nov 19:06 
to: D.  3 of 11 
 18919.3 in reply to 18919.2 

Yup, I've emailed Seller help...

I've seen it once before, ages ago, but then the same thing had happened to all the books.  It's odd because if I search either by author or title, the only clickable link for that particular book is the reviews; now that I've not seen before.

Ah well, maybe it'll work tomorrow!

 
   Options Reply 
  

 
From: Alicat68  4-Nov 08:33 
to: LizzieB  4 of 11 
 18919.4 in reply to 18919.3 
It looks like they've suspended sales of used copies because they're offering the new edition on pre-order for Nov. 11th. The other versions are all available (audio stuff). They obviously don't want any competition.
 
   Options Reply 
  

 
From: D.  4-Nov 08:38 
to: Alicat68  5 of 11 
 18919.5 in reply to 18919.4 
I'd create a new catalogue entry and keep an eye on it. When it disappears, create another.
 
   Options Reply 
  

 
From: LizzieB  4-Nov 10:23 
to: Alicat68  6 of 11 
 18919.6 in reply to 18919.4 

It looks like they've suspended sales of used copies because they're offering the new edition on pre-order for Nov. 11th

That's all fine and dandy.  But it's not released until November 11th 2010!!

And why can I actually list a copy?  I would, but it just seems pointless if no-one can see it.

Still no reply from CS.

 
   Options Reply 
  

 
From: LizzieB  4-Nov 18:06 
to: D.  7 of 11 
 18919.7 in reply to 18919.4 

Finally had a reply from seller support:

Thank you for contacting Customer Services at Amazon.co.uk by e-mail.

I will need to investigate this issue with listing under isbn 0441017029  further.

We will contact you again by Thursday November 5th with an update.

Thank you for your patience and for bringing this matter to our attention.

Best regards,

Nicola
Amazon.co.uk Seller Support

I wait with bated breath...   (good grief, there's a lot of history behind that phrase, you live and learn!) 

 
   Options Reply 
  

 
From: D.  4-Nov 18:29 
to: LizzieB  8 of 11 
 18919.8 in reply to 18919.7 
Your breath might be bated but I strongly recommend you don't hold it. ;o)
 
   Options Reply 
  

 
From: jlovie  5-Nov 09:48 
to: LizzieB  9 of 11 
 18919.9 in reply to 18919.7 
Best just stick to the whisp’ring humbleness.
 
   Options Reply 
  

 
From: LizzieB  5-Nov 20:33 
to: LizzieB  10 of 11 
 18919.10 in reply to 18919.1 

All fixed now - with an apology too; must be the season of goodwill or something!

(or the fact I signed my last note to them 'a humble marketplace seller')


Edited 05/11/2009 15:41 ET by LizzieB
 
   Options Reply 
  

Navigate this discussion:  1-10 11
Rate My Interest:
   
Adjust text size:
Is this too complicated? Switch to Basic View

International Sites:  United States  | Germany  |  France  |  Japan   |  Canada

Join Associates  |   Join our staff  |   About Amazon.co.uk  |   Help pages  |   Contact us      

Our Privacy Notice,  Conditions of Use & Sale
© 1996-2004, Amazon.com, Inc. and its affiliates